SHIPPING POLICY FOR DEDZIE

EFFECTIVE DATE: 01/11/2024

Thank you for shopping with Dedzie. Below is our Shipping Policy, which outlines our shipping methods, timeframes, and guidelines to ensure a smooth delivery process.

1. SHIPPING METHODS AND TIMEFRAMES

We partner with leading couriers for delivery across India.
Estimated delivery within 7 to 10 days.

2. ORDER PROCESSING TIME
Orders are processed within 4 business days. Processing may take longer during peak seasons or promotional events. A confirmation email will be sent once your order is shipped.

3. SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and selected shipping method. You will be able to review and confirm the cost before completing your purchase.

4. TRACKING YOUR ORDER
Once your order ships, you will receive a tracking number via email or in your orders portal. This tracking number allows you to monitor your shipment through our website or the courier’s tracking system.

5. UNDELIVERABLE PACKAGES
If a package is undeliverable due to incorrect shipping details provided by the customer, additional shipping fees for re-delivery will be the customer’s responsibility.

6. LOST OR STOLEN PACKAGES
Once a package is marked as delivered by the courier, Dedzie is not liable for any loss or theft. Please ensure that your shipping address is secure.

7. RETURNS DUE TO NON-DELIVERY
If an order is returned due to non-delivery, we will contact you to arrange re-shipment. Additional shipping charges may apply.

8. DELIVERY EXCEPTIONS
Unforeseen circumstances, such as holidays, extreme weather, or other disruptions, may affect delivery times. We will communicate any significant delays as they arise.

9. FORCE MAJEURE
In cases of natural disasters, strikes, or other events beyond our control, Dedzie reserves the right to extend delivery times or cancel orders.

By placing an order on Dedzie.com, you agree to the terms outlined in this Shipping Policy.

Last Updated: 01/11/2024